GENERAL POOL QUESTIONS
What types of swimming pools do you build?
We specialise in bespoke reinforced-concrete pools - both outdoor in-ground pools and indoor pools with enclosures. Concrete construction gives you complete freedom over shape, size and depth, along with the durability to last for decades. Every pool is designed around your garden, your home and how you want to use the water.
Which areas do you cover?
We work throughout South East England, including Surrey, Sussex, Kent, Hampshire, Berkshire and London. As a Surrey-based, family-run business we handle projects right across the region. Send us your location and we'll confirm we can help.
How long does it take to build a new swimming pool?
A bespoke concrete pool typically takes from several weeks to a few months, depending on its size, the groundworks involved, the finish you choose and the weather. Indoor pools and enclosures usually take longer than a straightforward outdoor build. We give you a realistic timeline as part of your design proposal.
How much does a new swimming pool cost?
Because every pool is bespoke, the cost depends on size, depth, finish, heating, covers and any wellness features. A concrete pool is a significant, long-term investment that adds lasting value to your property. The best way to get an accurate figure is a design consultation, where we price the build around your exact requirements.
How long does a concrete swimming pool last?
A well-built reinforced-concrete pool can last for decades — far longer than a liner pool — and can be refurbished and re-finished rather than replaced. With the right maintenance and periodic re-coating of the Marbelite or Pacelite finish, your pool can stay in excellent condition for a generation or more.
Should I choose an indoor or an outdoor pool?
Outdoor pools are more cost-effective and make the most of the summer, while indoor pools give you year-round swimming and full control over temperature. Your choice comes down to how often you want to swim, your available space and your budget. We design and build both, and can talk you through the trade-offs.
Do I need planning permission for a swimming pool?
Many outdoor pools fall under permitted development, but planning permission can be required for indoor pools, enclosures and pool houses, or if you live in a conservation area or listed property. Building regulations may also apply to associated structures. We help you understand and navigate the requirements as part of the design process, and recommend confirming details with your local authority.
DESIGN & PLANNING
Do you offer a design consultation?
Yes. We offer a dedicated consultation service where we discuss your ideas, assess your site and develop a design tailored to your home and lifestyle. Drawing on 40 years of experience, we help you avoid common — and costly — mistakes before any work begins.
What pool finishes do you offer?
We offer fully tiled mosaic, Marbelite and Pacelite finishes. Mosaic tiling gives a luxurious, highly durable result, while Marbelite and Pacelite are marble-based rendered finishes that create a smooth, attractive surface and can be re-applied during future refurbishments. We'll recommend the right finish for your design, budget and maintenance preferences.
What shapes and sizes of pool can you build?
Because we build in concrete, we can create almost any shape or size — from classic rectangles to freeform and curved designs. The pool is engineered around your garden and how you want to use it, whether that's lap swimming, family fun or a striking architectural feature.
Can you add a spa or wellness features to my pool?
Yes. We regularly integrate spas, hot tubs and wellness spaces alongside pools, and can create combined pool-and-spa designs. We also build pool houses and leisure spaces, so your pool becomes part of a wider wellness environment.
What features can I include in my pool design?
Popular additions include underwater lighting, heating, automatic safety covers, steps and seating, jets and integrated spas. We can also design pool houses, changing areas and surrounding sports or leisure surfaces. We'll help you prioritise the features that add the most value and enjoyment.
How deep should my swimming pool be?
Depth depends on how you'll use the pool. Around 1.2m suits family swimming and games, while diving or deep-end designs need more. As the design is bespoke, we tailor the depth profile to your needs and to the relevant safety considerations.
Do you handle planning and building regulations?
We guide you through the design and consenting process and advise where planning permission or building regulations apply. Our experience across hundreds of projects means we can help you avoid delays and design a pool that meets the relevant requirements.
RENOVATION & REFURBISHMENT
Can you renovate an old or tired swimming pool?
Yes - renovation and refurbishment are a core part of what we do. We bring tired, dated or leaking pools back to life using modern materials and time-tested techniques, often at a fraction of the cost of a new build. Many of our award-recognised projects are transformations of existing pools.
What's the difference between renovate, refurbish and reshape?
Renovation restores your pool's condition and finish; refurbishment upgrades equipment, safety and efficiency; and reshaping changes the actual size or form of the pool. Many projects combine all three. We assess your pool and recommend the right approach for the result you want.
Can you change the shape of my existing pool?
Yes. Because we work in concrete, we can reshape an existing pool — squaring off an awkward freeform design, reducing an oversized pool or modernising a dated 1970s shape. Reshaping lets you keep the location while achieving a contemporary look.
Can you convert a liner pool to a tiled or concrete finish?
Yes. We regularly upgrade older panelled or liner pools to durable concrete construction with mosaic, Marbelite or Pacelite finishes. This removes the ongoing cost and appearance issues of liners and gives you a longer-lasting, higher-quality pool.
How do I know if my pool needs refurbishment?
Tell-tale signs include a rough, stained or faded finish, persistent water loss, cracked tiles or coping, dated equipment and rising running costs. If your pool is hard to keep clean or clear, refurbishment is often more economical than continual repairs. We're happy to inspect it and advise.
Can you add modern safety features to an older pool?
Yes. We frequently upgrade older pools with retro-fit automatic safety covers, improved circulation and filtration, and modern finishes. This makes an existing pool safer, more efficient and easier to maintain — without the cost of a full rebuild.
EQUIPMENT & COVERS
What types of pool covers do you offer?
We supply and install automatic safety covers, retro-fit safety covers for existing pools, and manual and thermal covers. Each type improves safety, reduces heat and water loss, and keeps your pool cleaner. We'll recommend the best option for your pool and how you use it.
Are automatic safety covers worth it?
For most owners, yes. An automatic safety cover protects children and pets, dramatically cuts heat and evaporation loss, keeps debris out, and reduces the chemicals and energy your pool needs. The savings and peace of mind make it one of the most worthwhile investments you can make in a pool.
Can you change the shape of my existing pool?
Yes. Our retro-fit safety covers are designed to be added to pools that weren't originally built with one. We assess your pool's shape and surround, then specify a cover that fits neatly and operates reliably.
How do pool covers save money?
A cover reduces evaporation, which is the main way pools lose heat — so your heating and chemical costs fall and less water is lost. Thermal and automatic covers retain warmth overnight and out of season, extending your swimming season while lowering running costs.
What equipment does a swimming pool need?
At minimum, a pool needs a pump and filtration system to circulate and clean the water, plus a means of heating and dosing chemicals. We supply and install filters, pumps, heating, lighting and controls, and can house the equipment neatly and accessibly.
What pool accessories can you supply and install?
We supply and fit a full range of accessories, including filters, pumps, underwater lighting, ladders, steps, slides and covers. Whether you're building new or upgrading an existing pool, we can source and install quality equipment suited to your setup.
PROFESSIONAL SERVICES
Are you qualified and accredited?
Yes. Our fully trained team works to the standards and regulations of the Institute of Swimming Pool Engineers (ISPE), and our work has been recognised with multiple industry awards, including at the UK Pool & Spa Awards. You're dealing with experienced, accountable professionals throughout your project.
Do you use subcontractors?
No. We don't rely on external contractors — our own fully trained team carries out the work from design through to completion. That gives us direct control over quality, timescales and the high standards we're known for.
Do you offer a guarantee on your work?
We stand behind the quality and durability of our pools and take great pride in our long-standing reputation. We're happy to discuss the specific guarantees and product support that apply to your project during your consultation.
Do you provide consultation services for architects or other builders?
Yes. Alongside full design-and-build, we offer consultation services and can advise on pool projects, drawing on four decades of specialist experience. Get in touch to discuss how we can support your project.
What makes UK Swimming Pools different?
We combine over 40 years of family-run expertise with an in-house team, ISPE standards and award-winning workmanship. We handle everything — from design and construction to covers, renovation and maintenance — so you have a single, trusted partner for the life of your pool.
How do I get a quote or arrange a consultation?
Call us on 01293 881340 or 07931 913706, or email info@ukswimmingpools.com to arrange a consultation. We'll discuss your ideas, assess your site and prepare a tailored proposal for your new pool, renovation or maintenance.
How often does a Marbelite or Pacelite finish need redoing?
With good maintenance, a quality Marbelite or Pacelite finish lasts many years before it needs re-coating. When it eventually wears or stains, it can be re-applied rather than replaced — restoring the pool's appearance cost-effectively. We'll advise on timing when we inspect your pool.
PROFESSIONAL SERVICES
What types of pool covers do you offer?
We supply and install automatic safety covers, retro-fit safety covers for existing pools, and manual and thermal covers. Each type improves safety, reduces heat and water loss, and keeps your pool cleaner. We'll recommend the best option for your pool and how you use it.
Are automatic safety covers worth it?
For most owners, yes. An automatic safety cover protects children and pets, dramatically cuts heat and evaporation loss, keeps debris out, and reduces the chemicals and energy your pool needs. The savings and peace of mind make it one of the most worthwhile investments you can make in a pool.
Can you change the shape of my existing pool?
Yes. Our retro-fit safety covers are designed to be added to pools that weren't originally built with one. We assess your pool's shape and surround, then specify a cover that fits neatly and operates reliably.
How do pool covers save money?
A cover reduces evaporation, which is the main way pools lose heat — so your heating and chemical costs fall and less water is lost. Thermal and automatic covers retain warmth overnight and out of season, extending your swimming season while lowering running costs.
What equipment does a swimming pool need?
At minimum, a pool needs a pump and filtration system to circulate and clean the water, plus a means of heating and dosing chemicals. We supply and install filters, pumps, heating, lighting and controls, and can house the equipment neatly and accessibly.
What pool accessories can you supply and install?
We supply and fit a full range of accessories, including filters, pumps, underwater lighting, ladders, steps, slides and covers. Whether you're building new or upgrading an existing pool, we can source and install quality equipment suited to your setup.
Building a swimming pool is a significant undertaking but following this comprehensive guide and working with experienced professionals, like UK Swimming Pools, will help make the process smoother and ensure you end up with a beautiful and functional swimming pool for years to come.
