Common Pool Issues

Questions & Answers

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MY SWIMMING POOL WATER HAS BECOME CLOUDY AND GREENISH IN COLOUR.

Add some liquid chlorine, if you’re using that sanitiser, and run the filter for 6-8 hours. Backwash the pool and repeat.

I CAN’T SEEM TO GET MY PUMP SUCKING OR PRIMING.

Turn the suction valves off, open the pump head lid and fill with water. Replace the lid making sure the rubber sealing ring is greased and tighten. With the pump on, slowly release the suction valve one at a time.

I SEEM TO BE GETTING SAND DEBRIS AT THE BOTTOM OF MY POOL

The sand is the filter media, which is kept within the filter keg, this indicates that the base ‘laterals’, pick up points, in the filter are broken or decayed. You will need a new filter keg and fitting.

I ONLY HAVE A SURFACE WATER SKIMMER HOW DO I VACUUM MY POOL FLOOR?

It is possible to use the existing surface water skimmer to vacuum the pool, you will need to purchase a rubber coupling or a Kornea adapter dish.

MY POOL WATER SEEMS TO DROP ONLY WHEN THE FILTER IS ON.

Check that the water is not bypassing the multiport valve by looking at the backwash outlet. Pressure testing the pipe work will be required.

MY POOL WATER DROPS TO THE LEVEL OF THE UNDERWATER LIGHT.

I would check the wire gland at the back of the light. Pressure test all pipe work.

MY POOL WATER DROPS TO A LEVEL AWAY FROM ANY OUTLET.

Some pool companies when plumbing in the sump / main drain(s) will bring the pipe up the side of the pool in the excavation and plumb to the filter room, so the pipe could be cracked at a higher point than you think. Pressure test the pipe work.

MY MOSAIC TILE BAND AT THE WATER LEVEL IS ALWAYS CRACKING & THE TILES KEEP COMING AWAY.

Some pool companies will use separate trades to apply the copings and tile band. If the copings are laid on an uneven mortar bed not tied to the pool wall with reinforcing, then the cement bed and tiles will crack with water and frost ingress.

If you need help with any of this issues call UK Swimming Pools